Hi Carl,
This is Bob C.,
We purchased a fence from you 5-6 years ago at our home and we just had John Sanchez out to do a couple of repairs - which hopefully help us with an upcoming inspection. I wanted to pass along my compliments to you as he really provided excellent service and was extremely professional and courteous. John also filled me in on some of the things you've done for him and your other employees in the past, so I felt compelled to write you to give a tip of the hat for your efforts.
Where I work, I know all too well about the challenges of running a business in NJ. I'm always very pleased to hear that businesses like yours are doing right by their employees amid all those challenges. So just wanted to say well done and keep up the great work!
Best regards,
Bob